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Met volunteers help share crime prevention advice to tackle online fraud and scams

News   •   Apr 06, 2020 16:15 BST

An image of AC Helen Ball greeting volunteers at Kingston police station

On Saturday, 4 April, Metropolitan Police Volunteers took to the streets of London (whilst socially distancing) to deliver a crime prevention booklet to tackle online fraud and scams.

The volunteers were out and about in Kingston and delivered hundreds of the Met’s ‘Little Book of Phone Scams’ – a document produced by the Met’s Cyber Crime Unit to help protect those who may be vulnerable to falling victim to criminals who are using Coronavirus (COVID-19) to their advantage.

They also spoke to people (from two metres away) to discuss the content of the booklet and why it had been delivered.

The work of the volunteers did not stop there though.

Today (Monday, 6 April), appropriately vetted volunteers are telephoning victims of crime to check on their welfare and to also provide further crime prevention advice.

Commander Catherine Roper, the MPS lead for Crime Prevention, Inclusion and Engagement, said: “Sadly, there are some people out there who will try and capitalise on Coronavirus in order to take advantage of others, especially the more vulnerable members of our communities’.

“Our dedicated volunteers, wearing appropriate personal protective equipment (PPE), dropped these leaflets through letter boxes in order to make sure that the right people are getting the right advice about how they can look after themselves during this public health crisis. Now they are following up and supporting victims of crime and helping them to avoid becoming victims again.

“It’s been a non-stop couple of days for our volunteers, and our dedicated COVID19 Volunteer Coordination Hub, who are supporting us to protect some of the most vulnerable people in London and helping them to stay safe. Their dedication and support is crucial in helping the MPS family and we are extremely thankful to have them joining us.”

If you’re Looking for a new challenge that’ll provide a real sense of achievement or want to put your talents and experience to use as a volunteer, visit our website:

Whether it be supporting officers in Neighbourhood Policing Teams, improving standards of witness care or providing enhanced levels of customer service and helping the public at police stations, there are many ways to be there for London as a volunteer.


Notes to editors:

- Earlier in the year, the Met warned the public to be vigilant to a number of scams being perpetrated by criminals looking to cash in on people’s fears about coronavirus (available here:
- Crime prevention advice is available on the Met’s website:
- If you think you have been a victim of fraud or cybercrime, report it to Action Fraud online or by calling 0300 123 2040.