Met marks a year of Met Engage

The Metropolitan Police has marked the one year anniversary of its use of Met Engage, a community engagement tool that enables its officers to give operational updates and crime prevention advice to residents.

Since its launch in June 2025, more than 150,000 people have signed up to tell their local policing teams about the issues that matter most to them. Officers, in turn, have sent almost 24,000 messages back to the public, providing updates on investigations, information on how to stay safe, and ways that the police can work together with the local communities to tackle persistent issues. From illegal e-bikes and antisocial behaviour in town centres, to burglars targeting homes and cars, the platform enables communities across the city to get updates on the issues and timely crime prevention advice they actually care about in their local areas.

Met Engage has also become an essential tool at times of unrest and uncertainty. For example, after the recent spate of antisemitic attacks and attempted arsons in north west London, local residents were able to get real time information on police activity in their area, details on assurance patrols and a way to contact their local teams directly.

As the platform is two-way, it also means local communities can play an active role in keeping their areas safe, for example officers can regularly ask for witnesses regarding missing people and wanted offenders or information on crimes that have occurred within the neighbourhood. It also gives local people the ability to shape policing in their area, with regular surveys and opportunities available to help communities have a real voice in what officers prioritise, and what they need to feel safe.

Sharon Sawers, Chief Communications and Engagement Officer, said: “People live in a world of ever more increasing data sources, but fewer connections. We wanted to make sure Londoners have a confirmed, direct route into their local officers.

“Met Engage has made it much easier to tell people at a very local level about how we are progressing investigations, update them on incidents and providing crime prevention advice tailored to their locality.

“Londoners expect a responsive and digital communication service from the police. This will not replace community meetings and visible patrols, we are simply adding another channel of communication, which is fast, free and convenient. It is also an opportunity for you to tell your neighbourhood officers what concerns you most about crime in your area”

The Met will continue to expand the use of Met Engage. Anyone who wishes to received updates about police activity in their local area can sign up at www.metengage.co.uk